Library Management System
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Acting as
Acting as

Library Management System

li-01 Library Acquisition, Circulation & No-Dues · li-02 IT Helpdesk, ERP Administration & Data Protection — orchestrating the NewLMS application

0
Active cases
0
Open tasks
0
Overdue tasks
17
Closed cases
14
Workflows
29
Forms
10
Rule sets
2
Connectors
Start a case
Published workflows (latest version). Running cases stay pinned to the version they started on.
IT Support Ticket v5
P12 ticket + SLA escalation: duplicate check (cross-case lookup), priority score, routing (ERP access → RBAC subprocess, data protection → DPO, P1 → 4h SLA escalating to the IT Director), requester confirmation with reopen loop.
Recent cases
Issue ACC-00037 → 210102
Book Issue v5 · Issue
completed
Return ACC-00024 (good)
Book Return v5 · Return
completed
Issue ACC-00038 → 210108
Book Issue v5 · Issue
completed
Issue ACC-00038 → 210108
Book Issue v5 · Checks
rejected
Issue ACC-00016 → 210103
Book Issue v5 · Checks
rejected
Issue ACC-00001 → 210102
Book Issue v5 · Checks
rejected
RBAC Access Request v5
User-role provisioning: current roles from NewLMS; privileged roles need IT Director + DPO approval in parallel; the grant is written to the NewLMS role matrix.
Book Acquisition v5
Indent → librarian review → Library Advisory Committee (2 of 3) → GFR 2017 procurement route → purchase order → delivery (async) → cataloguing subprocess.
Book Return v5
Return at the desk. NewLMS first only checks the loan and works out the charges; a damaged copy is assessed; any fine must be collected BEFORE the loan is closed (or the return is cancelled and the book stays on the member's account). Then NewLMS closes the loan, records the fines as paid and puts the copy on hold for the next reservation.
Backup & DR v5
Scheduled / on-demand backup: NewLMS starts the job; the backup system reports back by callback; failures go to a sysadmin (4h SLA → IT Director); optional DR restore drill.
Data Asset Classification v5
DPDP Act 2023 compliance register: personal-data assets are classified by the DPO (lawful basis, retention); others by the data steward. Result written to NewLMS.
Overdue Fine Computation v5
Daily (scheduled by NewLMS): compute overdue fines in NewLMS, then the librarian reviews members past the long-overdue limit (Library policies).
Statutory Portal Submission v5
AISHE / NAAC / NSP / AICTE / UGC: extract from NewLMS, data-steward validation (loop), upload, then wait for the portal's acknowledgement (async callback).
Consent Withdrawal v5
A data principal withdraws consent; NewLMS records it and the DPO confirms processing has stopped.
Book Issue v5
Circulation desk issue: member and copy are fetched from NewLMS (external API), checked by rule sets, then the loan is created in NewLMS.
Book Reservation v5
Reserve a title only when no copy is on the shelf; NewLMS places the member in the queue.
No-Dues Clearance v5
Graduation / transfer: library dues from NewLMS (loop until cleared), then librarian + HOD sign-off in parallel, then the certificate is issued in NewLMS.
Loan Renewal v5
Renewal: same member, renewals left under the library policy, not overdue, not reserved by someone else.
Issue ACC-00010 → 200151
Book Issue v5 · Checks
rejected
Issue ACC-00010 → 200151
Book Issue v5 · Checks
rejected