20 steps · 25 transitions — User-role provisioning: current roles from NewLMS; privileged roles need IT Director + DPO approval in parallel; the grant is written to the NewLMS role matrix.
20 steps · 22 transitions — Return at the desk. NewLMS first only checks the loan and works out the charges; a damaged copy is assessed; any fine must be collected BEFORE the loan is closed (or the return is cancelled and the book stays on the member's account). Then NewLMS closes the loan, records the fines as paid and puts the copy on hold for the next reservation.
15 steps · 16 transitions — Scheduled / on-demand backup: NewLMS starts the job; the backup system reports back by callback; failures go to a sysadmin (4h SLA → IT Director); optional DR restore drill.
9 steps · 9 transitions — DPDP Act 2023 compliance register: personal-data assets are classified by the DPO (lawful basis, retention); others by the data steward. Result written to NewLMS.
11 steps · 12 transitions — Daily (scheduled by NewLMS): compute overdue fines in NewLMS, then the librarian reviews members past the long-overdue limit (Library policies).
17 steps · 20 transitions — Circulation desk issue: member and copy are fetched from NewLMS (external API), checked by rule sets, then the loan is created in NewLMS.
21 steps · 27 transitions — Graduation / transfer: library dues from NewLMS (loop until cleared), then librarian + HOD sign-off in parallel, then the certificate is issued in NewLMS.